Return and Exchange Policy


Customers have up to 3 days from the date of receiving their order to request a return or exchange.



To be eligible for a return or exchange, the item must be unused, in the same condition that it was received, and in its original packaging.



1. Initiating Return or Exchange:

Customers wishing to return or exchange an item must send an email to within the specified 3-day period. The email should include:

  • Order number
  • Description of the item(s) being returned or exchange
  • Reason for return or exchange
  • Photo of received product
  • Please share un boxing video of the product

2. Approval Process

Upon receiving the return or exchange request, our customer care team will review the request and respond within 1 business days with further instructions.

3. Return Shipment

If the return or exchange is approved, We will generate the pick up request and pick the product from delivered address.

In rare cases if pickup is not possible, Customers are responsible for shipping the item(s) back to us. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

4. Refunds/Exchanges


Once the returned item is received and inspected, we will send an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 3 business days.


If you requested an exchange, we will process the exchange and ship the replacement item(s) as soon as possible after receiving the returned item.


  • Certain items may not be eligible for return or exchange due to hygiene or other reasons. Please contact us for clarification on specific items.
  • Custom-made or personalised items may not be eligible for return or exchange unless they arrive damaged or defective.

Contact Information 

For any further inquiries or assistance regarding returns or exchanges, please contact us at or +91-7852079046.


HadotiCreation reserves the right to modify or update this Return and Exchange Policy at any time without prior notice. Please review this policy periodically for any changes.

Contact Us:

If you have any questions or need assistance, please contact our customer service team at

Thank you for choosing Hadoti Creation. We appreciate your trust in our products and are committed to ensuring your satisfaction with every purchase.